Help & FAQ

Please use the form below to ask us any questions you might have and we'll be more than happy to get back to you with an answer!

Please be aware that our typical response time is approximately 48 hours. We appreciate your patience, as we strive to address all inquiries promptly.

Alternatively, you can reach us directly via email at contact@personalizedtasbihs4u.com.

Frequently asked questions and shipping policy

Find answers to common questions about our products and services
All tasbihs can be personalised further with a silver plated engraving (available in a heart or oval shape) or/and a beaded name charm. Character limit: Heart Shape approx 70 each side Oval Shape approx 30 each side Beaded Name Charm - we try to encourage a maximum of 7 for aesthetic reasons. Other mini charms can be added upon request.
All tasbihs are handmade by us and take approx 2-3 weeks to be made and sent out. Gift sets and hampers take 1-2 weeks turnaround time. But this can be brought forward if needed sooner, just leave a note during checkout. For internationally orders, it then takes a further 1-2 weeks for delivery, (can change if in our busiest periods) - tasbihs can be made quicker if needed by a certain date, please email for information.
Yes we can, as with all our tasbihs, just email us at contact@personalizedtasbihs4u.com for colour changes.
Yes we do! We can do English engravings on a silver plated heart or oval shape charm with option to engrave both sides.​
We do our upmost best to ensure your Personalized Tasbih lasts for a very long time by using strong wire/thread to make sure your tasbih lasts for many years.
Certainly! Feel free to reach out if you need a tasbih repair. Just contact us, provide proof of purchase, and details about the problem. We'll check if we can repair it and provide a suitable price. You'll be responsible for postage. If the item isn't from us and you want a repair, the process is the same. Send us a picture, and we'll assess if we can repair it, offering a suitable price.
We accept PayPal or card payment whichever suits you best.
We specialise is a whole range of different bead materials from glass pearls, marble-look, crackled-look, crystal beads, wooden beads (including specialist woods), semi-precious gemstones such as Feroza and Red Aqeeq stones and Shamballa and Swarovski Crystals.
Flat rate of £3.50 or FREE for orders over £50 in the UK.
Certainly! We offer postage at varying rates based on the number of tasbihs, beginning at £10 for signed-for delivery (higher for larger orders).
Just click the "Shop" icon at the top. For bulk orders, please email us at contact@personalizedtasbihs4u.com as discounts can be given on larger orders.
We are based in the United Kingdom.
We haven't but we can supply to other stores (more information coming up soon on our website on nearest store).
Unfortunately once an order has been placed and paid, it can not be changed or cancelled.
No refunds or returns accepted. If your item arrives damaged or the delivery fails, we'll do our best to resend or exchange it for you.